RealmX
Stop losing jobs to missed calls. Every RealmX account is built for you before it goes live. Start my free trialNo obligation, cancel any time
Australian owned · Built for service businesses

Stop losing jobs to missed calls.

RealmX answers the call you could not, chases the lead you forgot, and keeps every job in the one place. One system, one price, and we set the whole thing up for you.

Australian support, real people No lock-in contract 30-day money-back guarantee
Replied in 4 seconds
Job won, $6,400
Paying clients include Droughtmaster Sheds Sunshine Coast based · Servicing Australia wide since 2024
Missed callsSMSPhoneEmailFacebook MessengerInstagram DMsWhatsAppGoogle BusinessWebsite chatWeb formsGoogle reviewsOnline bookingsQuotesInvoicesText-to-payMissed callsSMSPhoneEmailFacebook MessengerInstagram DMsWhatsAppGoogle BusinessWebsite chatWeb formsGoogle reviewsOnline bookingsQuotesInvoicesText-to-pay

Speed is the whole game. The research is not close.

0x

More likely to qualify a lead when you respond in 5 minutes instead of 30.

MIT / InsideSales Lead Response Management Study
0%

Of customers buy from the business that responds to them first.

Lead Connect
0 hrs

The average time a company takes to reply to a web enquiry.

Drift Lead Response Report
0%

Of companies never respond to a web lead at all.

Drift Lead Response Report
The problem

Service businesses lose work in the same four places.

None of it is a sales problem. It is a follow-up problem, and follow-up is the one thing you cannot do from the top of a ladder.

The phone rings while you're on the tools

You call back at five. They already booked the bloke who picked up.

Leads sit in five different places

A text, a Facebook message, a voicemail, an email, a number written on the dash. Some get followed up. Most do not.

Happy customers never leave a review

You have to ask, every time, at the right moment. Nobody remembers to. The unhappy ones never forget.

You pay for software that doesn't talk

A website here, a booking tool there, a CRM you stopped opening. Separate logins, separate bills, no full picture.

What's included

One system for the whole job, from first ring to the review.

Everything below is in the one price. No modules, no feature tiers, no per-user fees.

Know your numbers

Which ad actually paid for itself?

Give every campaign its own pipeline. Facebook leads in one, the Google ad in another, signage and referrals in their own. Every enquiry lands in the right column with the source attached.

Open the board on a Monday morning and you can see, without a report, where the jobs are coming from and where the money is going out the door.

Example board. Your columns get built around your campaigns.

One post, every channel

Write it once. It drips out for as long as you like.

Every social account you own connects to the one composer. Facebook, Instagram, LinkedIn, Google Business, TikTok and YouTube. Write the post, tick the channels, pick a time, done.

Then do it in bulk. Sit down once, load a month, a quarter, six months, a year, whatever you have in you, and RealmX drip feeds it out across every account on schedule while you are on site. No app hopping, no Sunday night scramble, no account that quietly goes dead for three months.

RX New postPosting as your business
Finished this one at Beerwah today. Six weeks start to finish, slab and all. Booking March jobs now, give us a bell if you want a quote.
Facebook Instagram LinkedIn Google Business TikTok YouTube
Scheduled for Tue 14 Oct, 7:30am Add to queue
Your queue, next 90 days62 posts scheduled · no limit
One to three posts a day, every connected account. Queue as far ahead as you want.
What changes

Five things that shift once RealmX is running.

Not promises about your revenue. These are the mechanics that change the day you go live.

01

Your response time drops from hours to seconds

Every missed call and every web enquiry gets an answer immediately, at eight at night and on a Sunday. You go from being the business that calls back tomorrow to the one that replied first.

02

You convert more of the leads you already have

No extra ad spend. The leads you are already paying for stop going cold in a voicemail box, because something picks them up and keeps talking until you can.

03

Your close rate on quotes goes up

Quotes get chased automatically until you get a yes or a no. No more wondering whether that $18,000 job went quiet because they found someone cheaper or because nobody rang them.

04

Reviews start stacking up on their own

The ask goes out on every finished job, at the right moment, without you having to remember. More reviews means better local search visibility and an easier yes from the next customer.

05

The business gets organised

One inbox, one calendar, one board. Every job has a stage, every customer has a history, and anyone on your team can pick up a conversation without asking you what happened.

Ten facts worth knowing

The research behind why this works.

Independent studies, not our numbers. Every one of them is a reason follow-up systems beat hustle.

21x

Responding to a lead within 5 minutes instead of 30 makes you 21 times more likely to qualify it.

MIT / InsideSales, Lead Response Management Study
78%

78% of customers buy from the company that responds to them first.

Lead Connect
35-50%

Between 35 and 50% of all sales go to the vendor that responds first, regardless of price.

InsideSales
7x

Leads contacted within an hour are seven times more likely to qualify than those contacted later.

Harvard Business Review, The Short Life of Online Sales Leads
391%

Calling a new lead within the first minute lifted conversion by 391% across 3.5 million leads.

Velocify
47 hrs

The average company takes 47 hours to respond to a web enquiry.

Drift Lead Response Report
58%

58% of companies never respond to a web lead at all.

Drift Lead Response Report
80/44

80% of sales need five follow-ups, yet 44% of salespeople stop after one.

Marketing Donut
96%

Only 4% of consumers say they never read online reviews for a local business. Everyone else is checking.

BrightLocal Local Consumer Review Survey 2025
63%

63% of consumers expect a business to respond to their review inside a week.

BrightLocal Local Consumer Review Survey 2025
How it works

Three steps, and only one of them is yours.

STEP 01

We set it up

About a week. We build the site, connect your number, load your services and write the messages in your voice. You read them, you approve them, we go live.

STEP 02

It answers and follows up

From day one, missed calls get texted back, every enquiry lands in one inbox, and every lead sits in a pipeline instead of in your head.

STEP 03

You see what's working

Reviews start coming in, quotes get chased on their own, and the board tells you which campaigns are worth the money.

Pricing

One price. Everything in it.

No per-user fees, no feature tiers, no lock-in contract. Cancel any time.

RealmX, complete
$349per month, AUD

Covers your website build, every feature on this page, setup, training and support. Website hosting is billed separately. Phone calls, SMS and AI usage are charged at what they cost, so you only pay for what you actually use.

Setup and the system are included. You only pay usage on top, plus hosting. Want to start smaller? Ask about the missed call text back starter on your consult.

What you get

  • Missed call text back on your existing number
  • All-in-one inbox across every channel
  • Unlimited pipelines and campaign tracking
  • Automations and follow-up workflows
  • Website, landing pages and funnels
  • Automatic review requests and reputation tools
  • Calendar, online booking and reminders
  • Quotes, invoices and text-to-pay
  • Social planner and review widgets
  • Your branded mobile app
  • Unlimited users, unlimited contacts
  • Setup, training and Australian support
  • Website build included, hosting billed separately
30DAYS

Try RealmX risk free for 30 days

If it does not work for your business, we refund every cent. No arguing, no exit fee, and you keep every lead it caught.

Straight answers

Twenty questions we get asked every week.

Do I have to change my phone number?
No. You keep the number you have. We set it to divert to RealmX only when a call goes unanswered, so nothing changes for the calls you do pick up.
Is there a lock-in contract?
No. Month to month. Cancel whenever you like and your data comes with you.
Who sets it all up?
We do. You give us your services, your pricing and how you like to talk to customers. We build it, show you, and you approve it before anything goes live.
How long until it's live?
About a week for a standard setup. Missed call text back can be running in a couple of days if that is all you want to start with.
I'm not technical. Is that a problem?
Not at all. Most clients run it from the app on their phone the same way they use messages. If you can send a text you can use RealmX.
What exactly does $349 a month cover?
The whole platform, your website build, unlimited users, unlimited contacts, setup, training and Australian support. Every feature on this page is included. The system and the setup are covered, you only pay usage on top.
What costs extra?
Two things. Website hosting is billed separately, and phone, SMS and AI usage are charged at what they cost us, so missed call text back costs you a few cents a message rather than a monthly add-on. No per-user fees, no charges for features. We give you a realistic monthly estimate on the consult.
Is the support Australian?
Yes. Real people here, not an overseas chat window at three in the morning. Phone and text, the same way your customers reach you.
I already have a website. Can I keep it?
Yes. We can connect RealmX to the site you have, or build you a new one at no extra cost. Whichever gets you more work.
Will it replace software I'm already paying for?
Usually most of it. Booking tools, review tools, email marketing, landing pages, chat widgets and your CRM all live inside RealmX. Bring your current bills to the consult and we will go through them line by line.
Can my whole team use it?
Yes, and it costs nothing extra. Unlimited users on every account. Everyone sees the same inbox and the same job history.
Does it work on my phone?
Yes. RealmX has its own app in the App Store and Google Play. Answer messages, move a job along or send a quote from the ute.
Can I write the messages myself?
You should. We draft them in your voice, you edit anything that does not sound like you, and you can change them any time after that.
Will customers know the text is automatic?
It reads like you wrote it, because you did. It is a real message from your business asking what they need, not a robot pretending to be a person.
Does it connect to Xero or MYOB?
Yes. Invoices and payments can sync to your accounting so nothing gets typed in twice. We set the connection up during onboarding.
Can it take payments?
Yes. Card and bank payments, deposits, and text-to-pay links you can send straight from a conversation.
Is this only for tradies?
No. It suits any service business that lives on the phone: trades, civil, transport, mobile mechanics, cleaners, allied health, salons, property services.
How do I know it's actually working?
The dashboard shows calls caught, replies sent, leads created and jobs won, by campaign. You will see the missed calls it recovered in the first week.
Can I bring my existing customer list across?
Yes. We import your contacts during setup so you can market to the customers you already have from day one.
Is the texting compliant with Australian rules?
Yes. Messages carry your business identity and an opt-out, consent is recorded, and the setup follows the Spam Act and ACMA sender rules. We handle the registration side for you.
Next step

See it running on your own business in 20 minutes.

No slide deck. We look at where your leads are going now, show you what RealmX would have caught last month, and give you a straight answer on whether it is worth it for you.

Australia wide. 30-day money-back guarantee. No lock-in.

Automate. Scale. Grow.
0440 137 772 [email protected] Sunshine Coast, Queensland Servicing Australia wide